FAQ

Why Component Playgrounds?

Component Playgrounds is a family-owned business that has been around for the past 36 years. We've been able to serve our customers for that long because of our attention to quality and customer service. You'll have a difficult time finding any company in the country that makes residential swing sets that are as strong and heavy-duty as ours (we've been looking, and still haven't found one!). We make quality that lasts, and our products are built taller, stronger and safer than anyone else.

How long does shipping take?

From the time of order, the approximate lead time is 3 weeks. When your order ships, we will send you an email with tracking information. We make all of our swing sets to the specified instructions of our customers to ensure that you get a high-quality product, so bear with us!

If you have ordered parts or accessories, you can expect to receive your order within approximately 1 week from time of order. You will also receive an email with tracking information once it ships.

What height of swing set should I get?

Ultimately, you can't go wrong with any of our swing sets! But we typically recommend the 8' height if it will primarily be used for younger children (about 12 years and younger). The 10' height is by far our most popular, because while younger kids can use it, it's still big enough for teenagers and adults to enjoy! Our A-Frame swing sets are also available in a 12' height, and at that height, your swing set practically becomes a roller coaster! We usually only recommend this height for teenagers and adults.

Do these swing sets need to be cemented in?

YES. All of our swing sets have to be cemented into the ground. Without that support, all the extra movement of the swing set will cause too much strain on the welds of the frame and could lead to those welds cracking. Not cementing your swing set into the ground will immediately void the warranty.

Will my swing set rust after a while?

Nope! All the pipe is galvanized inside and out, so you won't have any rust to deal with. When welding your swing set together, the welding actually compromises the galvanization in that specific area, so on all welds we apply a cold galvanizing compound followed by some rust preventative spray paint, which solves the problem there.

Do you offer installation?

We offer installation services for an additional charge to our local customers in Utah. If this is something you're interested in, please give us a call at 877-530-0222.

If you live outside of Utah, we recommend looking up either a local handyman or contractor that can help you with the installation of your swing set.

How much space will my swing set take up?

It depends on which swing set you're getting. For more information, click on the "Dimensions" link on the swing set's product page.

How long do your swing sets last?

Basically, forever! Our products are built to last, and we have customers that have come back to tell us that they bought one of our swing sets when the company first started back in 1984, and it's still going strong! That's over 36 years old! People initially buy these for their kids, and end up using them for their grandkids too!

Do you offer any kind of warranty?

Yes! For our swing set frames (the metal pipe), it's warrantied for as long as you own it! Please see our Limited Warranty page for details and restrictions.

For all other parts, including swing seats, chain, connectors, slides, etc. we offer a 1 year warranty.

Can I swing with my kid? What's the weight limit of the swing set?

Absolutely! Our swing sets are made for kids of ALL ages! Each swing seat has a 300 lb weight limit, so it can be fun for the whole family!

Can I return my swing set?

From the time of order, you will have 4 business days to change or cancel your order for a 100% refund. At that point, your order becomes NON-RETURNABLE and NON-EXCHANGABLE. Due to the very complex shipping processes to get these large swing sets to you, this is the best policy we can offer. For more details, please refer to our Return Policy page. But please be assured, you are ordering an extremely high quality swing set that we're sure you're going to be happy with!

How will my swing set be shipped to me?

As you can imagine, our swing sets are VERY large items to ship. The pieces of pipe are very long and skinny, which is a complete nightmare in the shipping world! Your swing set has to be strapped down in pieces to a custom-made pallet and shipped to you on a freight truck. The freight company will call you to make a delivery appointment, for which you HAVE TO BE THERE to sign for the delivery. PLEASE NOTE ANY DAMAGES TO THE SHIPMENT ON THE RECEIPT BEFORE SIGNING!!! The pieces of the swing set will be handed down to you from the truck, so we recommend having some helpers. The freight company can only deliver your swing set to the curb, and cannot deliver to your driveway, backyard, etc. If you have any questions regarding this, please refer to our Shipping Policy page or feel free to give us a call at 877-530-0222.

If your order only contains parts & accessories, they will be shipped to you through a company such as USPS, UPS, etc. and usually get to you within a week of the time of order.

Are these swing sets good for kids with special needs?

We love our customers with special needs! Swinging can be very soothing and therapeutic, and we have plenty of customers with special needs family members that love our swing sets! Due to the extremely high usage of our swing sets in these situations, the Arch Swing Sets are the swing for you! Please also refer to our Limited Warranty page for information regarding regular/expected usage limits.

Can I get my swing set powder-coated?

We are pleased to offer powder coating on our swing sets. Only the metal frame gets powder coated. This option offers a very clean, professional look to your swing set. Rust won't be an issue with either powder coating or standard galvanized steel (you can't go wrong either way!) We offer powder coating in Ivy Green (medium/dark green), Sandalwood (Cream/Tan) and Cappuccino (Brown).

How are your swing sets better than others?

Our swing sets are manufactured using only the best materials. The structure is manufactured using only the highest quality heavy gauge Super 40 galvanized steel. Our steel meets stringent quality and reliability requirements, as well as many steel industry certification standards.

Our pipe has a triple outside diameter coating which includes high purity zinc, a chromate conversion layer, and a new superior clear organic coating. This, combined with a special I.D. coating creates a product that looks good and has the excellent corrosion resistance that you expect. The steel must also pass humidity and salt spray testing from certifying agencies and provides a very high level of customer satisfaction. The structural steel meets or exceeds ASTM F-1043.

Are your swing sets safe?

Component Playgrounds outdoor metal swing sets are sturdy: first-rate design, attention to detail, and heavy-duty materials make our playground equipment the first and best choice of parents nationwide. Each individual swing on every metal swing set we sell is rated to hold 300 pounds! Component Playgrounds Metal Swing Sets and Playground Equipment meet or exceed current safety standards.